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IT Peace of Mind for Your Business

Whether you're looking to optimize and secure your IT systems, streamline your operations, or simply trim your budget, our Managed IT as a Service can help with solutions that meet the unique needs of your small business.

Our professional package is a great option for small businesses with 20 - 50 employees and includes several essential services for your IT support needs.

24/7 Tech Support

Our Professional Package includes several services to support your small
business with the most essential IT support needs. We never close. Call or chat for IT support from our dedicated help desk for:

  • Common “off-the-shelf” software
  • Internet Browser support for Internet Explorer v5.5 or later, Firefox v2 or later
  • Operating system tune-ups including setting adjustments, temporary and unwanted file cleanup, and installation of Windows updates and patches
  • Diagnosis and removal of viruses, spyware and other malware
  • Configuration of security software and settings, including antivirus/antispyware and firewall
  • Additional accounts created as needed
  • VPN support
  • Network and peripheral connectivity issues
  • OS support
  • Addition or removal of user accounts

WHEN YOU NEED Added it support

Professional Package Key Features

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Microsoft Windows Patch Management

Keep all systems updated avoiding security risks, corrupt system data, or system issues.

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Anti-Virus Updates

Proactively update antivirus settings to protect devices from security vulnerabilities.

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Device Inventory Report

Detailed inventory reports provide audits, including managed equipment list with serial numbers and hardware specifications.

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Mobile Email Support

Keep your business phone and email up and running with our remote, around-the-clock support services.

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Proactive Device Monitoring

Remotely and proactively monitor, diagnose, and resolve technical issues on all devices.

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Performance Health Reporting

Receive detailed monthly reports on the “health” of all monitored workstations.

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Enhanced Security and Firewall Support

Drive security with email protection, spam protection and online vulnerabilities. Leverage our firewall device in your office and let us manage your network and internet remotely.

For additional functions, check out our Advanced Package or our add-on services that are available for all small business.

Common Business Software Support

  • Microsoft Edge (Windows)
  • Safari (Mac Only)
  • Firefox (Windows Only)
  • Chrome (Windows Only)
  • Mac OS 10.11: El Capitan
  • Mac OS 10.12: Sierra
  • Mac OS 10.13: High Sierra
  • Office 2016 (Windows)
  • Office 2013 (Windows)
  • Office 2016 (Online)
  • Office 2016 (Mobile)
  • One-Drive (Limited)
  • G-Suite (Windows)
  • Office 2016 (Mac)
  • Webroot
  • Windows Defender
  • Apple Mail 9.x or higher
  • Apple Calendar 9.x or higher
  • Google Chrome OS
  • McAfee
  • Symantec
  • Windows 8, Home, Pro, Enterprise and RT (RT is limited support)
  • Windows 8.1, Home, Pro, Enterprise and RT (RT is limited support)
  • Windows 10, Home, Education, Pro, Pro Education, Enterprise, Enterprise LTSB, Mobile (Mobile has limited support)
  • SharePoint (O365) User Support
  • Microsoft Security Essentials for Windows
  • Windows Live Mail (Windows 7)
  • Outlook 2016
  • Outlook 2013
  • Outlook Online (Office 365)
  • Google Mail/Gmail
  • Windows 8 Mail app
  • Windows 10 Mail app
  • Internet Explorer 11 (Windows)
  • Adobe Reader
  • Native Windows PDF viewers
  • Preview (Mac OS)

Professional IT Package Pricing

We’re serious about full transparency in our pricing. As a nationwide provider, we are able to provide our clients competitive solutions at competitive pricing.

Learn more about our add-on services, which offer personalized capabilities that can be added to any package.

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Get Started

Chat or talk to us today about your managed IT needs at
1-800-300-0983, Monday-Friday (8 a.m. - 7 p.m. EDT), or complete the form below to be contacted by one of our specialists.