Having someone in your corner for major tech decisions is a smart business move
Businesses large and small know they have to invest in technology to improve the customer experience, reduce costs, and keep up with the competition. But for smaller organizations that lack the technical expertise, knowing where and how to start is often daunting.
Whether you're handling your own IT or have a small technical staff, there's no shame in admitting you need help. Some of the most promising digital solutions for small business like artificial intelligence, mobile point-of-sale, or leveraging customer data are extremely complicated. Keeping yourself and your customers safe from cyber-attack also requires increasingly more complex security measures. Just like you hire help to get you through tax season, bringing on a partner to consult on technology makes excellent business sense.
Who Do You Turn To?
The job of technical adviser isn’t something you should farm out to your Uncle Joe because you know he's good at "fixing stuff." You want the confidence that comes from partnering with a reputable national managed IT provider that can do everything from day-to-day support to delivering expert advice and implementation strategies. And before you say "I can't afford that," remember that hiring a fully trained IT staff can be costly, but partnering with a managed IT provider may be more affordable than you think. The services you get more than return the investment.
Know Before You Buy That Tech is a Good Investment
Investing in new technology requires more than reading a few reviews before buying something on the internet. You need to know if it'll deliver the business outcome you want and if you have the ability to implement it without causing disabling disruption. Then there's understanding how it'll be installed and supported. One of the major advantages of partnering with a national managed IT provider is they've been there before. They have experience with other clients who've considered and implemented the same technology. They can tell you if it's a good fit for your business, what the potential pain points are going to be, and then install it for you.
Constant Evaluation of New Tech
It's not just the established business technology that's included in a relationship with a major managed IT provider. Their experts are constantly looking at innovations and evaluating the potential for clients. Is there a new startup promising a whizzbang "must-have" solution? The best way to know for sure just how "must-have" it is will be to talk to your expert first who'll give you an honest evaluation before you reach for your wallet.
Peace of Mind
Along with solid advice, managed IT providers also do an excellent job with the day-to-day "nuts and bolts" stuff so that you can relax and sleep at night. They're there to keep networks and equipment running and up to date, guarding against data breaches, and generally preventing downtime that could cut into productivity or otherwise negatively impact your business.